Mt. E Novena tour is a bit harder to book, not sure whether it is because of only twice a week, or everyone is curious about how this new hospital looks.
I finally managed to book a slot for thurs, 31st July. Currently 25 weeks pregnant, and after touring this hospital, I can finally decide where to deliver 🙂 Also read my post on my unbaised comparison of the 4 private hospitals-mt alvernia, mt elizabeth orchard and novena, and gleneagles.
The new Mt E Novena is located at walking distance from Novena MRT. Unknowingly, there are suddenly so many medical centres in Novena, and various shopping malls like Velocity and Square 2. I have to admit that I seldom come to this part of Singapore.
2 shopping malls and a hotel opposite of Mt E. Novena.
My first impression was that it has a large drop-off area, like a hotel.
Even the reception area is like hotel check-in counter, haha.
Since I arrived early, we were directed to the waiting room, where drinks and crackers were served.
And given the welcome booklet to browse through. They basically only have 2 types of room, single and junior suite.
We started the tour at level 3, delivery suite. The nice waiting area outside the delivery room for family members, as only hubby is allowed in the delivery room.
The delivery suite. There is a sofa on the left side for hubby. Personally, I think that their delivery room pales in comparison to Gleneagles and Mt E. Orchard. Furthermore, there is no armchair for hubby to sit, and the sofa has no leaning cushion.
In cases for emergency c-section, the nurses will push your bed to the operating theater which is nearby and on the same floor.
After recovery from delivery, about 2 hours later, you will be moved to the maternity wards at level 9.
The maternity rooms look very private, and they boast that each room is soundproof and very quiet.
The single room. The package price, unlike the other hospitals, already includes the lodging fee for hubby, as well as free parking. The first round of minibar is also free.
Btw, they are very pro-breastfeeding. And if you want to supplement with formula, have to bring your own milk bottles.
The entire room. The toilet is really big, with provided toiletries from Crabtree and Evelyn. I also like how there is a desk.
Only managed to capture a photo of the toilet from the junior suite, which is even bigger. It totally looks like some five-star hotel. The junior suite comes with a separate living room area, and an al fresco area, together with unlimited minibar.
We also visited the nursery. All babies will be wearing white. Babies are allowed to room in with mummies, except during bathing etc, where they will be brought back to the nursery.
We ended the tour with some cream puffs and Q&A session.
Goodie bag:
My verdict:
I feel that their hospital is no doubt the most luxurious of all in terms of the design of the hospital and wards, and everything is very new with a hotel-feel. I will definitely feel proud to give birth here, and having friends and family come visit. Given that it is priced similar to Mt E. Orchard, I may choose Novena over Orchard.
However, I feel that their staff is the least experienced and unsure about some details that we asked, making me doubt the accuracy of information given during the maternity tour. I have also seen many mummies who delivered there, about billing issues etc. Therefore, their system definitely needs to be improved. Furthermore, paperwork should be the last to worry about when you are having a baby. And if they screw up the billing, resulting in a delay in discharge, I will definitely be stressed and pissed. And I am also unsure of how experienced their midwife/nurses are, and they actually play a big role during early labor before the gynae comes in.
Read on more on my comparison between the private hospitals and which one is eventually my choice!
To make an appointment for the maternity tour:
Mount Elizabeth Novena: 68986898
Their tour schedules:
-Mount Elizabeth Novena – Tuesdays and Thursdays at 4pm, Saturdays at 2.30pm
xoxo,
singaporenoobmum 
hi, any goodies bags given at the Mount E Novena maternity tour? Thanks!
Ello! Yes, there is. I got a sample of merries and mamypoko diapers, stratamark stretch mark gel sample and annum materna milk powder samples!